Jewelry care and after-sales service
For your gold plated jewelry 3 microns:
Composition: Brass covered with a layer of gold with a thickness of 3 microns
Care instruction: Resistant to your everyday life, the jewels are water resistant.
However, be careful not to confuse gold plated with pure gold.
To prolong the life of your jewelry, we advise you to avoid the contact with perfume or household products.
Leave your jewels out of light and moisture in their original pouch or box. Leave the clasp closed on the outside of the pouch. This will prevent your necklaces from becoming entangled.
Jewelry care: If your jewel starts to tarnish, let it soak for a few seconds in warm water with Marseille soap. Dry it with a soft cloth.
Good to know: LThe gold plating of our jewelry is guaranteed for a year! Deterioration of the plating caused by an external accident (improper maintenance, abnormal use, etc.) is excluded from the warranty.
When we can, we also apply to repair all your problems of breakage without limit in the time.
For your gilt brass jewelry:
Composition: Brass covered with a layer of gold between 0 and 1 micron
Care instruction: brass does not rust, but it can still oxidize just like copper (because it contains some). So you must avoid contact with water, perfume or any cleaning product.
Beware of acid skins, golden brass can not be restored
Jewelry care: Put toothpaste on a cloth or chamois leather. Rub your jewel and wait a few minutes while it takes effect. Then, iron with a damp cloth to remove the excess. Finally, rinse and dry.
Lkeep your jewelery away from light and moisture in their original pouch or box.
Good to know: Whenever it's possible, we are committed to repairing all your breakage problems with no time limit.
However, gilded brass cannot be regilded.
It's good to keep in mind that gilded brass jewelry have a limited time life, as tjhey are fashion jewerly.