Jewelry care and after-sales service

For your gold plated jewelry 3 microns:

Composition: Brass covered with a layer of gold with a thickness of 3 microns
Care instruction: Resistant to your everyday life, the jewels are water resistant.
However, be careful not to confuse gold plated with pure gold.
To prolong the life of your jewelry, we advise you to avoid the Contact with perfume or household products. 
Leave your jewelry protected from light and humidity in their original pouch or box. Leave the clasp closed on the outside of the pouch. This will prevent your necklaces from getting tangled.
Jewelry care: If your jewelry starts to tarnish, soak it for a few seconds in lukewarm water with Marseille soap. Dry it with a soft cloth.
Good to know:  LThe gold plating of our jewelry is guaranteed for a year! Deterioration of the plating caused by an external accident (improper maintenance, abnormal use, etc.) is excluded from the warranty.
When we can, we also apply to repair all your problems of breakage without limit in the time.

For your gilt brass jewelry:

Composition: Brass covered with a layer of gold between 0 and 1 micron
Care instruction: brass does not rust, but it can still oxidize just like copper (because it contains some). You must therefore avoid contact with water, perfume or any cleaning product.
Beware of acid skins, golden brass can not be restored
Jewelry care: Put toothpaste on a cloth or on a chamois leather. Rub your jewelry then wait a few minutes for it to take effect. Then iron with a damp cloth to remove the excess. Finally, rinse and pat dry.
LProtect your jewelry from light and humidity in its original pouch or box. 
Good to know: Whenever it's possible, we are committed to repairing all your breakage problems with no time limit.
However, if the jewel sets off, it is impossible to refine it.
It is good to keep in mind that gold brass jewelry is costume jewelry with a limited lifespan.