General Returns Conditions
Return shipping
You are responsible for return shipping costs..
For more information, please contact our after-sales service.
HOW LONG DOES IT TAKE TO RETURN A PRODUCT?
You have 14 days from receipt of your order to return your jewelry for an exchange or refund.
After this period, no exchanges or cancellations will be accepted.
WHAT ARE THE RETURN CONDITIONS?
The jewel must be returned to us in a suitable container to avoid damage during transport. It must not have been worn or damaged..
WHERE TO RETURN THE JEWEL?
Your jewel must be returned to us at the following address:
LABELLE (VAN V)
176 rue de Grenelle
75007 - PARIS
France
For our customers in Paris or passing through: Our boutique is also available for hand-delivery of your jewelry, Monday to Saturday, 11am to 2pm and 3pm to 7pm.